Services

Choose the 30-Minute Q&A Call for focused questions, the 1-Hour Mentorship Call for deeper direction and an action plan, IELTS Coaching for exam preparation, or WhatsApp Priority Support for ongoing general questions over 30 days.

No. These services provide general information, education, coaching and mentorship only. They do not include migration, visa or legal advice. Barnabas Ogeta is not a registered Australian migration agent and does not provide immigration consultation or legal advice. For migration or visa advice, consult an appropriately registered migration professional or Australian legal practitioner.

Yes. Every service has a fixed KES price — switch the currency toggle to KES and complete Stripe Checkout as usual.

Calls are one-to-one video or voice calls. After payment, Barnabas contacts you by email to arrange your session and share joining details.

At least three one-to-one coaching sessions, practical exam strategies and guided practice, and personalised feedback across all four skills. No score guarantee. Detailed package terms are confirmed at booking.

After payment you receive an activation link; your 30 calendar days of priority support begin at activation. Support hours and fair-use terms are confirmed at activation.

Barnabas typically replies within 1–2 business days. Enquiries sent over a weekend or an Australian public holiday are answered on the next business day.

Yes. Contact Barnabas at least 24 hours before the session, quoting your order reference, and you will agree a new time by email — sessions are arranged directly rather than through a booking system. There is no limit on how many times a session may be moved, provided each request gives that notice and his availability allows. Rescheduling does not shorten a WhatsApp support period, which runs from the date it is agreed to start.

You may cancel and ask for a refund within 7 days of purchase, less a pro-rata amount for any session already delivered. WhatsApp Priority Support is refundable in full until you use the activation link; once activated, your 30 days have begun and that window no longer applies. Refunds are arranged by contacting Barnabas with your order reference — there is no self-service cancellation — and approved refunds are returned through Stripe to your original payment method. None of this limits your rights under consumer law, which come first.

You return to a verified confirmation page with your next step: scheduling for calls, activation for WhatsApp support, and a confirmation email with the same details.